Due to COVID-19 pandemic situation across country, many of our partners are affected due to shortage of material and manpower; therefore you may experience longer wait times for delivery of your products & exchange.

For any queries please WhatsApp us on +91 9820600610


  • Shipping confirmation within 24 - 48 hours
  • We ship it through professional couriers in the country (e.g. BlueDart, Delhivery, Aramex, DHL, etc.,)
  • Ground domestic shipping within 2 to 7 business days
  • International delivery timelines would vary depending on the order location; kindly consult with us before placing an order; write to us at support@nuaah.com
  • Standard Delivery timelines are not applicable for made-to-measure orders. They will follow exclusive timelines agreed between our designer and customer
  • See the delivery FAQs for details on shipping methods, costs and delivery times


  • All products are made-on-order and cannot be returned or exchanged with any other products on the website.
  • Exchange applicable for certain products (applicable for size exchange only)
  • Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you.
  • All products listed under a particular category may not have the same returns policy, please refer to the product detail section before purchasing the product
  • Customizations are easy. WhatsApp us @ +91 9820600610 to have the product customised for you. You will receive a call explaining the process. 
  • See conditions and procedure in our shipping & exchange FAQs


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